Following the recent service outage, some of our email servers are experiencing heavy load while they process the backlog of queued mail. Customers whose domains are hosted on the affected servers may experience:
- Slow IMAP connections, or deleted messages reappearing in email apps
- Webmail loading slowly or showing an empty inbox
- SMTP timeouts when sending email
- Delayed or duplicate deliveries from Email Store/Forward
No messages have been lost. Queued messages will continue to be delivered automatically. We are actively working to reduce the load, and performance will improve as the backlog clears.
We apologize for the inconvenience and thank you for your patience.
Note: The load on the affected email servers has returned to normal levels, and the backlog of queued mail has been processed. IMAP, webmail, SMTP sending and Email Store/Forward deliveries are now performing normally.
If you are still experiencing slow performance, missing messages or duplicate deliveries, please contact our support team with your domain name and details of the issue.
Publié il y a 11 jours. oct. 23, 2026 - 15:22 UTC
Incident